Ternois Fermetures highly optimizes its training time and professionalizes its teams with Didask

Ternois Fermetures: manufacturer, expert in exterior carpentry

With over 45 years of experience, Ternois Fermetures is a company specialized in exterior carpentry, covering the entire value chain: manufacturing, sales and installation. With its 38 agencies and 400 employees, including 100 dedicated to commerce, the company has experienced significant growth in recent years.

Faced with this expansion, Ternois Fermetures had to take up a major challenge: optimize the skills development of its employees while reducing associated costs. It is in this context that the company decided to develop and integrate an e-Learning training software.
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Concrete challenges calling for an innovative solution

The initial situation of Ternois Fermetures presented several problems:

• Need to standardize knowledge : transmitting the same level of technical knowledge and base to all employees in the same profession
• Optimize training time : the growth of the company having an increasing impact on the hours of training to be provided and the time spent by trainers
• Significant costs: Travel and time spent generating significant expenses
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To meet the growth of the company, we oriented the training offer towards e-Learning by choosing the Didask solution in order to support us in the deployment of the software until the design of the first training courses.

Choosing Didask: towards effective blended learning

Faced with these challenges, Ternois Fermetures has set itself the ambitious objective of developing and deploying at least one e-learning course per month. After exploring various options, the company selected Didask for its ability to:

• Propose a pedagogical approach based on cognitive sciences
• Facilitate the rapid creation of interactive modules
• Effectively combining face-to-face and digital (blended learning)
• Accurately measure learning outcomes

A gradual and structured deployment

Initially, Ternois Fermetures set up several fundamental modules for its activity:

• Welcome to your ALU workshop
• Welcome to your PVC workshop
• Carpentry vocabulary
• Aluminum range for Technical Sales
• Aluminum range for Sales Assistants
• WinPro Fundamentals (quotation software)

The company has also established a regular training schedule for updates to the WinPro quotation software, every two months with sessions of 10 to 15 minutes.

This gradual approach allowed a smooth transition to a blended learning model, combining the advantages of face-to-face and digital technology.

Impressive and measurable results

The transformation of the training approach has generated concrete and measurable benefits for Ternois Fermetures:

Significant reduction in training costs and time

• WinPro Fundamentals training: Transition from 4 days in person to 1 day + 2 hours of e-Learning
• Savings of €10,200 excluding VAT Over the year
• 50% reduction in face-to-face training time
• Reduction in travel frequent at the head office

Expanding access to training

• Increase of 34% of the number of people trained between 2023 and 2024
• Change of 23% of the total number of hours of training
• Over 270 hours e-Learning courses delivered

Excellent learning outcomes

The success rates in the evaluations confirm the pedagogical effectiveness:

• Carpentry vocabulary: 92%
• Aluminum range for Technical Sales: 78%
• Aluminum range for Sales Assistants 81%
• Welcome to the ALU workshop: 92%
• Welcome to the PVC workshop: 100%
• WinPro - update: from 46% (December) to 92% (February)
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With the adapted and continuous support of a Didask educational engineer and the support service, the software was quickly adopted, allowing e-Learning courses to be developed and deployed in record time.

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Towards a significant expansion of the training offer

Building on these results, Ternois Fermetures is staying the course for 2025:

• Development of the training offer with the help of in-house experts
• Continuous optimization face-to-face training time to focus on scenarios and the application of the theory seen in e-Learning

With the evolutions of Didask, we were able to develop the e-Learning training offer more easily and thus contribute to the improvement of the knowledge of our employees. Our challenge for the coming months: to maintain the same sustained pace in deploying e-Learning courses.

The Didask solution allowed Ternois Fermetures to successfully meet the challenge of increasing skills in a context of growth. Thanks to an effective blended learning approach, the company not only reduced its training costs, but also improved its commercial performance and the commitment of its employees. You too can really transform corporate training with Didask!