Soft Skills training for consulting and study agencies

What challenge did you have to take on?

We looked for a solution that allowed us to get closer to our DNA in cognitive science and neuroscience, in particular on transversal skills, around themes such as collaboration, creativity, organization, learning and more recently teleworking. We have thus co-constructed our soft skills courses with the Didask teams.

How did the mission take place?

The Didask solution allows us to create situations in which learners can project themselves, and we can also explain in these practical cases what we know about how the brain works. Why do we act in a certain way when faced with a concrete situation, what are the right behaviors to adopt, for example, to work calmly and effectively.

This was the case when we developed a module to explain the importance of non-verbal information (direction of gaze, facial expressions, body position) in understanding others. Thanks to the illustrations tailor-made for our backgrounds and the possibility of giving specific feedback for each dilemma presented, whether it is a good or a bad choice of answer, we can very easily show that we do not always decode very well what others send us, and we can give advice on how to do it better. This educational relevance of the Didask solution has been effectively present on all the modules that we have been able to create up to now.

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What assessment do you draw from this?

With Didask, we have a simple and effective procedure that is repeated for each question. This makes it easier for participants to understand, but also the construction of modules for the teaching team. We also have the opportunity to propose micro-challenges at the end of the module, which engage learners to choose work practices in accordance with their needs and skills, and this promotes long-term learning. With the Situation system, we are confronted with our own work experiences: we thus realize that our behaviors are not always the right ones and it is easier to question ourselves. In addition, the Didask teaching team is really very responsive: they always respond very quickly to our questions or requests, and always in a good mood. This makes it really easy to use their solution, and it also gives our own customers confidence.

I highly recommend Didask to any teaching team that wants to develop their collaborators in skills, effectively and sustainably. If you are starting out on Didask, take stock of what you want to transmit and then look for the best situation to illustrate the new skill you want to develop.

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An anecdote?

Paradoxically, I myself have learned a lot about my own work practices, because even knowing the theory, when we take part in the simulation game, we realize that our behaviors are not always the right ones.

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