Presentation of BoondManager: expertise at the service of NSEs

BoondManager is the French leader in ERP software for ESN (Digital Services Companies) and consulting firms. Its mission: to simplify the operational and financial management of its customers through an intuitive and efficient platform.

With sustained growth and constantly evolving teams, BoondManager faces a major challenge: training its employees quickly and effectively to guarantee quality customer support.

The challenge: transform craft training into a scalable system

The BoondManager team had developed an innovative game-based training approach, but was facing three major obstacles:

• Time-consuming follow-up : manual management via Trello limited the ability to effectively monitor learners' progress
• A difficulty in moving up to scale : with the growth of the company, the artisanal system was showing its limits
• A need to improve the learning experience : despite a popular concept, the pedagogical approach could be optimized

“Before Didask, we had already introduced game mechanics into the training of our employees, with the BoondGame. Over several weeks, each Boonder takes on the role of an entrepreneur who creates his own IT and discovers how to develop his business within our BoondManager tool. It is a course highly acclaimed internally. However, it was very artisanal: everything was done on Trello and the follow-up was manual. To cope with our internal growth, we needed a tool to help us industrialize as many actions as possible while guaranteeing an optimal learning experience.”

Mylène TOLRON - Internal Training Specialist at BoondManager

Why Didask? The meeting between educational innovation and operational needs

Faced with these challenges, BoondManager was looking for a solution that could combine ease of use, educational effectiveness and the ability to industrialize training processes. Didask has established itself as the ideal partner thanks to several decisive advantages:

• An approach based on cognitive science : the Didask methodology, developed by specialized researchers, guarantees optimal learning efficiency
• Educational artificial intelligence : a unique tool that automatically transforms raw content into structured and personalized learning paths
• An intuitive interface : allowing teams to quickly create and deploy training modules without prior technical expertise

Deployment: from BoondGame to a personalized learning path

The migration from BoondGame to Didask went quickly and smoothly. The BoondManager team was able to transpose its gamified training concept to the Didask platform while benefiting from advanced monitoring and automation functionalities.

“As soon as we tested Didask, we knew we were holding something. Their platform is based on cognitive science and that changes everything: no more long and theoretical courses, make way for ultra-efficient modules that get straight to the point.”

The integration made it possible to transform the initial concept into an even more immersive and effective learning experience. The course, now structured according to the principles of cognitive sciences, alternates information transmission, practical exercises and continuous assessment.
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Results: a quantifiable transformation of training

In just a few months, the switch to Didask generated tangible benefits for BoondManager:

• Significant time savings in the creation and deployment of training courses
• Better knowledge retention thanks to modules structured according to cognitive principles
• Automated progress tracking of each learner, freeing up time for the training team
• More engaging learning experience for employees
• Ability to change content regularly without major technical effort

“As a software publisher, we had high expectations about our collaboration with Didask — and we are fully satisfied with this choice. The support is particularly responsive, and the teams are attentive to our needs. Didask's roadmap is promising, with many future developments that will contribute to the continuous improvement of our courses. The primary objective was to train our employees. The next step will be to reinvent our customer training paths.”

Sarah Lorier - Content & Customer Training Manager at BoondManager

Towards a future of enhanced learning

Building on this success, BoondManager now plans to extend the use of Didask beyond internal training, with a clear ambition: to reinvent training courses for its customers.

This new step will make it possible to multiply the impact of the solution by offering optimal learning experiences to the entire BoondManager ecosystem.

“Today, Didask has become an essential ally for us. As a leader in the software market ERP ESN, we have found a solution that allows us to increase the skills of our teams with efficiency and simplicity. If you are looking for a tool that (really) simplifies the creation of training courses while making them more effective, go for it: Didask is solid!”