Apside powers auto-formative e-learning with Didask

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IDENTITy
sector
Enterprise
use-case
Soft Skills
learners
3000
“As paradoxical as it may seem, the Didask solution allows digital design without being aware of doing it. It guides inexorably towards the essentials to be transmitted and their formatting while delivering the usual deliverables of this activity, which are the synopsis and the storyboard.”
Mickaël Desnos
Digital Learning Manager & Responsible for the creation and development of the Apside Group corporate academy entitled “Academy by Apside”
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RESULTS
/10
/10
/10
présentation

What challenge did you have to take on?

At Apside, innovation and skills development are at the heart of our concerns, the creation and development of Academy by Apside then seemed obvious. This digital transformation project aims to make the company turn into a learning organization. In order to enrich our training, we were looking for a design solution that allows us to carry out auto-formative e-learning courses in line with brain function.

How did the mission take place?

Within the academy team (a DLM and a pedagogical engineer), we are designing an e-learning course using the design tool of our LXP myskillcamp for the attention of all future remote workers in the Group into which we insert granules designed with The Didask solution. We also plan to develop a 100% Didask training course to prepare employees for customer presentations.

The objective at first is to keep the use of it within the academy's teaching team. In the medium term, I imagine us experimenting with the solution with a few employees who have been initiated to the creation of e-learning content on LXP in order to assess how well it is handled and how effective the productions are.

Parcours digital learning de Didask et Apside

Découvrir la solution Didask


What assessment do you draw from this?

The team is professional, always attentive, available and lively; and expertise, I particularly note the refinement of the pedagogical approach. The solution is ergonomic and oriented towards the result to be obtained. Paradoxical as it may seem, The solution allows digital design without being aware of doing it. It guides inexorably towards the essentials to be transmitted and their formatting while delivering the usual deliverables of this activity, which are the synopsis and the storyboard. Didask's granular approach triggers rich and personalized learning experiences for learners. In fact, the initial feedback has been very positive. We are already planning the production of new courses in this form.

I recommend the Didask solution to e-learning designers in order to discover an innovative and end-to-end digital production method, to users of the LXP myskillcamp for the result of integrating Didask SCORM content and to learners to self-train effectively by making the effort to question themselves.

An anecdote?

The gap between the apparent simplicity of activities and situations in terms of design effort and their effectiveness for learning. The reflexive approach requires time to adapt and effort that we finally manage to overcome. It's simple and complicated at the same time.

Tester la solution Didask
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ENGIE achieved an overall score of 16.72/20 in the Customer Service of the Year ranking, with scores ranging from 15.21 for chat to 17.61 for social media, confirming the excellence of their customer relations.
Icône d'une étoile vide centrée dans un cercle blanc.
This is some text inside of a div block.
ENGIE achieved an overall score of 16.72/20 in the Customer Service of the Year ranking, with scores ranging from 15.21 for chat to 17.61 for social media, confirming the excellence of their customer relations.
TESTIMONIES

How our customers turn learning
into measurable impact

“The scenarios proposed by Didask make it possible to approach complex subjects in a concrete way, much more effective than theoretical formats.”
Practical cases
40+
Completion
90%
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Delphine Bernard
Compliance Director of the SUEZ Group
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“The advisors were very involved in the training courses. The format and the scenarios facilitate the adoption of good customer relationship reflexes.”
Trained counsellors
2500
Classified
#1 in customer service
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Lydie Bras
Customer Journey Quality Project Manager - ENGIE Customer Experience Department
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“The training allows all of our customers and partners to increase the skills of all of their customers and partners on the most efficient solutions in the field of energy efficiency, {...} Didask is really a gain in efficiency, it is a solution that supports our business experts: it enables them to really invest in their training and improve quality for the learner.”
Autonomous design
100% of the experts
Deployed courses
80
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Eric Schmit
Eco 21 SIG Program Manager
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