Training your customers and partners: the ROI that few companies still know how to measure

Download the guide and turn the training of your customers and partners into a growth driver. In a context where product adoption and the performance of distribution networks are directly linked to the quality of training, how can you justify these investments to management? Training customers and partners remains one of the most underexploited levers of retention and growth.

• No more customers who under-use your product and partners who miss opportunities: master the 4 evaluation models to prove the business impact of each euro invested.
• Beyond adoption rates: calculate the real ROI with concrete examples on churn reduction, support savings and partner network performance.
• Direct measurable business gains: exploit the double dimension of ROI, between increasing external expertise and the operational savings of digital learning.

How to reduce your churn by better training your customers about your product? How to certify and boost the performance of your network of partners on a large scale? How can you halve your support costs thanks to better trained customers? Download this guide now to turn your external training program into a quantifiable competitive advantage.

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We are very sorry, this ebook is not yet available in english, we are working on it!